Blue Star Taxis Mobile App

Blue Star Mobile App

Go where you want, when you want

Blue Star Taxis App connects you with our drivers all over Christchurch. Drop the pin for your location and destination, choose when you would like to be picked up and book your taxi.

Available on Android & iOS.

  • Pay by card or cash
  • Book in advance
  • Select vehicle size
  • Track nearby taxis

Booking with Blue Star just got easier

With the improved booking system you can now track your drivers estimated arrival time. Simply enter your pick up location and destination, vehicle size and choose when you want a ride. Pay by cash or card with the app.

Step 1

Download the app and create your account to book rides

Account Mobile App

Step 2

Drop a pin or enter your location to be picked up from

Account Mobile App

Step 3

Enter your destination by searching the location or dropping a pin

Account Mobile App

Step 4

Select the date & time to book your ride, for best results book in advance

Account Mobile App

Step 5

For larger groups, you can select up to 11 passengers

Account Mobile App

Step 6

Confirm your ride and monitor the driver progress

Account Mobile App

FAQs

Why was my ride cancelled?

We don’t generally cancel bookings without contact with the passenger.

Will I be charged a fee for cancelling my ride?

No, there is no cancellation fee.

Why was my final charge different to the estimated ride on the app?

There may be a Airport fee if traveling to or from the Airport, waiting charges do apply.

Do you charge surge prices?

No, we do not charge surge prices.

Can I book a taxi 24/7?

Yes, we are a 24/7 business.

Are there extra costs for Airport pick-ups/drop-offs?

There is a $5.50 airport fee that is charged to all taxi companies.

How do I know my ride is confirmed?

Generally, you will receive an confirmation email upon booking your taxi (if you did not receive an email, please check your spam/junk folder).

Can I stop on my way to the location drop-off?

Yes, but this will incur a charge depending on how long you have stopped.

I didn't receive my email to confirm my account?

Please check your spam/junk folder, if you have still not received an email contact [email protected]

How can I pay?

All our vehicles are equipped with Eftpos and credit card facilities - cash is also accepted.

Who should I contact for problems with the app?

Please contact [email protected] with your comments.

Why are taxis hard to find on Friday and Saturday? How can I get one faster?

There is more demand on the weekends for taxis. Ringing the taxi company is often the best solution on (03) 3799 799 or 0800 3799 799.

Why is my taxi late?

Please check your app then call 03 3799799 or 0800 3799 799.

I've left something in the taxi, how do I get it?

Generally, lost property is handed in to Central Police Station but you can also contact the Call Centre on 03 3799 799 so your details can be taken.